Purpose of the guide
This guide will show you how to find the IP address of your Hikvision device and enter it into Internet Explorer so you can view your cameras without installing additional software. This will only work locally, and is only recommended for smaller systems with no more than eight cameras.
I know it's terrible and annoying to get this message over and over again when trying to use your Hikvision DVR, believe me I've been there and I know exactly the way it feels like, but you just need to work on two simple configuration to solve this problem, So, let's jump into this now. To upgrade the firmware of a Hikvision IP camera, first download the appropriate firmware from here. (Note: The firmware are region specific. Upgrading firmware developed for another region may cause damage to your product.). Click here to download the MAC web plug-in for IP Cameras.
If you prefer to use Google Chrome, follow this guide to see how to use Internet Explorer as a separate window within Google Chrome
Before you begin
You will need a Hikvision recorder or camera that is set up and connected to your internet router. You will also need a Windows computer connected to the same internet router.
Let’s get started
First you need to find out the local IP address of your camera/recorder. If you don’t know this already, this can be found using the Hikvision program called SADP Tool. Just download it from this link if you use Windows, or here if you use a Mac. If you have already set up the device and know the IP address this is not necessary.
Run the file and install it, when you run the file it will show you the 'IPV4' address of the camera/recorder, it will look something like '192.168.1.64' and is displayed in two places on the screen.
If the device has not been used before you will need to 'activate' it by setting up a password. You can also activate the device directly through Internet Explorer but SADP is useful for many people to be able to find the IP address of the device and for troubleshooting if any issues occur.
Now open up Internet Explorer if you are using Windows (other browsers are not supported) or Safari if you are on a Mac, and input the IP address of your recorder into the address bar (e.g. 192.168.1.64).
Log in using your username and password. The username is admin by default unless you have changed it when setting up the recorder.
Hikvision No Plugin Detected Mac
When you first log in, you will see the below message. If you want to be able to view the cameras using this method, click on the link to install the plug-in. You will need to restart Internet Explorer and log in again, then just double click on the names on the cameras on the left side to view them.
If you just want to edit the settings without viewing the camera, this plug-in is not necessary. The settings can be found under 'Configuration'.
Next Steps
We hope you have found this guide useful. If it has not answered your question you can see related articles on the right or raise a ticket.
Phil
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Hikvision Live View Plugin
Internet Explorer is the surefire solution – most reliable.
Edge does not work.
I use Chrome all day every day vie the IEtab extension - Hikvision's plugin for Google Chrome is unsupported
You can only use Firefox if you stick at their ESR release version - Hikvision plugin doesn't work in Firefox
Safari on a Mac should be fine.
Update on Safari 19th September 2018:
Apple Safari 12 and Hikvision cameras